At Vely Vely® Sun Serum, Toner Pads, Sunscreen, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make purchases from us.
Information We Collect
We collect information about you when you interact with our website or make purchases. The types of information we collect include:
- Contact information like your name, email address, phone number, and mailing address when you create an account or make a purchase.
- Financial information like your payment method and billing address when you make a purchase.
- Transaction information like the products you purchase and order details.
- Technical information like your IP address, browser type, operating system, referral URLs, device information, and browsing history through cookies.
- Demographic information like your age, gender, location, and interests provided by you or inferred from your activity.
- Marketing preferences like your opt-in choices and communication permissions.
- Publicly available information like your social media profile and online activity outside our website.
- Information you choose to provide us directly, like product reviews, survey responses, contest entries, and information shared over chat.
We use pixel tags, web beacons, cookies, and other technologies to collect some of this information.
How We Use Your Information
We use your information for a variety of purposes, including:
- Processing orders and managing your account. We use your information to accept and fulfill orders, process payments, communicate with you about orders and provide customer service.
- Improving our products and services. We analyze information about your use of our website and purchases to evaluate and improve our offerings.
- Marketing. With your consent, we use your contact information to send marketing communications about special offers, new products, and other news about our company. You can opt out anytime.
- Security and fraud prevention. We use information to protect the security of our website, prevent fraud, detect malicious activity, and enforce our Terms of Use.
- Legal compliance. We use information to comply with all applicable laws and regulations that relate to our business.
- Research and development. We use collective learnings about how people use our website and products to create new features and offerings.
- Customized content. We may personalize your experience by providing content, ads, and offers tailored to your interests.
- Service providers. We share information with third-party companies that perform services on our behalf, like payment processing, customer support, email delivery, auditing, and data analysis. They are required to handle your information securely and confidentially.
- Business transactions. If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of some or all of our assets, your information may be sold or transferred as part of the transaction. We will notify you if your information changes hands.
Information Sharing and Disclosure
We will not share, sell, rent, or trade your personal information with any third parties without your consent, except in the following circumstances:
- To comply with legal obligations and respond to lawful requests by public authorities.
- To protect our rights, users, systems, and services, including to enforce our agreements, policies, and Terms of Use.
- In urgent circumstances to protect personal safety, rights, or property.
- As part of a merger, acquisition, bankruptcy, reorganization, or sale of our company assets.
- With third-party service providers working on our behalf who agree to confidentiality restrictions.
Data Security
We employ security safeguards like firewalls, encryption, and access controls to protect your information. We diligently monitor systems for vulnerabilities, threats, and risks. However, we can make no guarantees that your use of our website will be completely safe or without incident.
Cookie Policy
We use cookies to collect information and serve personalized content. By using our website, you agree to our Cookie Policy. You can always disable cookies in your browser settings.
Children’s Privacy
Our website is not targeted to minors under 16. We do not knowingly collect personal data from children under 16 without parental consent. If you are a parent and believe your child has provided us with information, please contact us to have it removed.
Your Privacy Rights
You have certain rights related to the personal information we collect about you. These include:
- Access. You can request records of your personal information we have collected, used, and disclosed. We will provide this information in a portable format on request.
- Amendment. You can request corrections to any inaccurate or incomplete personal information.
- Deletion. You can request we delete personal information we have collected from you, subject to certain exceptions prescribed by law.
- Restrict processing. You can ask us to stop using your personal information, while retaining enough to keep your account open.
- Object. You can object to any processing of your personal information that harms your interests.
- Complain. You can file a complaint with us or with your local data protection authority about our privacy practices.
To make a request, please contact our Data Protection Officer. We will respond to all legitimate requests within 30 days.
International Data Transfers
We are headquartered in the United States. Information we collect may be transferred to and processed in the United States, which may not have the same data protection laws as the country in which you reside. If we transfer information to countries lacking adequate privacy protections, we will ensure an appropriate level of protection is in place.
Changes to this Policy
We may occasionally update this privacy policy to reflect changes in law, our data collection and use practices, privacy-impacting features on the website, or availability of new features. The effective date at the top indicates when the latest update was made. Changes become effective when published. For major changes, we will notify you through the website or email. Your continued use of our website after the changes are published constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about our privacy practices or this policy, please contact our Data Protection Officer at:
- Email: [email protected]
- Phone: (615) 123-4567
- Address: 1201 Demonbreun St, Nashville, TN 37203
This policy was last updated on March 1, 2023.
TLDR
We collect information about you when you use our website or make purchases. We use this to provide products and services, for security, marketing, and internal analytics. We only share data with your consent, by law, or with service providers. You have rights to access, change, delete, and limit use of your data.
